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How to Configure Browser Cookie Settings for Pdgogy.ai™

To ensure the best experience on the Pdgogy.ai™ platform, your browser needs to be configured to allow third-party cookies. This guide will help you adjust your cookie settings for optimal platform performance.

 

Why Cookie Settings Matter

Third-party cookies enable essential platform features like seamless login, course navigation, and content saving. Without the proper cookie settings, you may experience issues accessing courses or maintaining your session.

 

 

Chrome

Step-by-step instructions: 

  1. Click the three dots menu in the top-right corner
  2. Select Settings
  3. Click Privacy and security in the left sidebar
  4. Select Cookies and other site data
  5. Choose Allow all cookies OR select Block third-party cookies and add Pdgogy.ai™ as an exception

Quick Tip: If you prefer to keep third-party cookies blocked for other sites, click "Add" under "Sites that can always use cookies" and enter your Pdgogy.ai™ domain.

Official Chrome Cookie Settings Guide →

 

 

Microsoft Edge

Step-by-step instructions:

  1. Click the three dots menu in the top-right corner
  2. Select Settings
  3. Click Cookies and site permissions in the left sidebar
  4. Select Manage and delete cookies and site data
  5. Turn off Block third-party cookies OR add Pdgogy.ai™ to your allowed list under Allow

Important: Make sure "Block third-party cookies" is toggled OFF or Pdgogy.ai™ is specifically allowed.

Official Edge Cookie Settings Guide →

 

 

Safari (Mac)

Step-by-step instructions:

  1. Open Safari and click Safari in the top menu bar
  2. Select Settings (or Preferences in older versions)
  3. Click the Privacy tab
  4. Uncheck "Prevent cross-site tracking"
  5. Uncheck "Block all cookies"

Critical Settings: Both of these boxes MUST be unchecked for Pdgogy.ai™ to work properly:

  • ☐ Prevent cross-site tracking
  • ☐ Block all cookies

Official Safari Cookie Settings Guide →

 

 

FireFox

Step-by-step instructions:

  1. Click the three horizontal lines menu in the top-right corner
  2. Select Settings
  3. Click Privacy & Security in the left sidebar
  4. Under "Enhanced Tracking Protection," select Custom
  5. Uncheck the Cookies box (this allows all cookies)

Alternative: If you want to keep cookie blocking on for other sites, click "Manage Exceptions" and add your Pdgogy.ai™ domain to the allowed list.

Official Firefox Cookie Settings Guide →

 

 

Internet Explorer 

⚠️ Not Recommended

Internet Explorer is no longer supported by Microsoft and will cause compatibility issues with Pdgogy.ai™.

Please switch to Microsoft Edge for the best experience.

 

 

Troubleshoot Common Issues 

If you're still experiencing problems after adjusting your settings:

Problem Solution
Can't log in or session keeps ending Clear your browser cache and cookies, restart your browser, then try logging in again
Changes aren't taking effect Close all browser windows completely and reopen
Still having issues Try accessing Pdgogy.ai™ in incognito/private mode to test if browser extensions are interfering
Platform features not working Ensure your browser is updated to the latest version

 

To clear cache and cookies:

  • Chrome/Edge: Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
  • Safari: Safari menu → Clear History
  • Firefox: Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)